We ask for your name, telephone number, home address, email address. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Candles Direct. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe. Send an email to our customer services division via the contact us link.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We comply with Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Candles Direct. We will not pass your information on to any other companies or other third parties for marketing purposes unless you have agreed for us to do so. One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
1 Millar Street
If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.
This privacy notice tells you what to expect when Candlesdirect.com collects personal information.
When someone visits http://www.candledirect.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The following explains the cookies we use and why.
When you share content via social media, these sites may set a cookie if you are also logged in to their service. We don't control third party cookies but we recommend you visit the relevant website for more information.
|AUTH_TOKEN||when user exits browser|
These cookies are used to collect information about how visitors use
our site. We use the information to compile reports and to help us
improve the site. The cookies collect information in an anonymous
A - stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit. B & C - are used to check approximately how long you stay on a site: when a visit starts, and approximately ends
Z - stores where a visitor came from (search engine, search keyword, link). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
|_utmb||Less than a day|
|_utmc||End of Session (Date not set)|
This website carries embedded ‘share’ Facebook buttons to enable users of the site to easily share articles with their friends through Facebook.
|lsd||End of Session (Date not set)|
|reg_ext_ref||End of Session (Date not set)|
|reg_fb_gate||End of Session (Date not set)|
|reg_fb_ref||End of Session (Date not set)|
|original_referer||End of Session (Date not set)|
|_twitter_sess||End of Session (Date not set)|
|use_hitbox||End of Session (Date not set)|
|leo_auth_token||Less than one day|
|JSESSIONID||Date not set|
|PersistenceCookie||Less than one day|
|NSC_MC_QH_MFP||Less than one day|
|lang||Date not set|
|leo_auth_token||Less than one day|
|NSC_MC_WT_DTQ_IUUQ||Less than one day|
If you want to control which cookies you accept. You can configure
your browser to accept all cookies or to alert you every time a
cookie is offered by a website's server. Most browsers automatically
accept cookies. You can set your browser option so that you will not
receive cookies and you can also delete existing cookies from your
browser. You may find that some parts of the site will not function
properly if you have refused cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/.
Please be aware that if you do not configure your browser you will accept cookies provided by this website. How to see cookies that you have accepted. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server.